STP Troubleshooting Guide

There may be instances where a validation warning is flagged before you lodge a pay/update event, or that you have received an error message when lodging a pay/update event.

The following user guide will help you to identify the cause of the error and provide you with a solution to rectify the error.

If there is any error/warning that can not be found in the above user guides, please email the error message in detail or provide us a screenshot of the error through to support.payroll.au@sage.com