Bank Feeds

Sage One Australia uses two 3rd party service providers to retrieve your bank statement information:

  • SISS
  • Yodlee
SISS
 
The banks that appear on the default list on the bank feeds screen have the ability to be connected via the SISS service.

Setting up a SISS Bank Feed
 
Select your bank from the list. If you click on one of the listed banks, you will be taken to the following screen for the choice to use SISS or regular bank feeds.

You will need to complete a General Data Authority form:

  • Download the PDF form from the Sage One site by clicking on the Submit General Data Authority button.
  • You will need to print the form and sign it
  • Send the completed form to SISS
     
    Click on the Next button. You will need to specify who the account holder of the bank account is.

The next step will be to add the bank accounts you wish to receive bank feeds for. Click on the Add Bank Account button. You will need to know the details of the bank account that you want to add, including:

  • Account Name
  • Account Number
  • BSB

You can add a maximum of four bank accounts per institution.

Once you have added the bank accounts for a specific institution you will need to complete the Bank Authority Form:

  • Download the PDF form from the Sage One site by clicking on the Submit Bank Authority Form button
  • You will need to print the form and sign it
  • Send the completed form to SISS

Your first Bank Feed refresh could take between 24 hours and 14 working days from the date you submit your Bank Feeds Authority Forms to SISS Data Services.

 
Refreshing your Bank Feeds

Your Bank Feeds will automatically refresh every day.

Yodlee
 
The Yodlee service is accessed when you use the search bank option on the bank feeds screen, or by selecting the to use Bank Feeds (non-SISS).

How does this work?

Sage One Accounting uses Yodlee, a third-party online banking solution provider. Yodlee connects to thousands of banking websites worldwide to retrieve bank statement information and make this available for use. Yodlee accesses your online banking and stores the login credentials you provide when setting up the bank feed. Yodlee logs into your online banking website on your behalf and retrieves your bank statement information.

How safe are my details?

Yodlee stores your online banking login credentials in a highly secure system. To be able to access your online banking website, Yodlee needs to store a copy of your online banking credentials. You will need to provide these credentials when you set up a Yodlee bank feed in Sage One Accounting. Yodlee then logs into your banking website on your behalf and retrieves your bank statement information. This bank statement information is securely transferred to Sage One Accounting.

If your online banking website is set up to send you an email or SMS notification that you have logged on to your internet banking account, you will also receive a notification each time Yodlee accesses and retrieves your bank statement information.

Bank feeds are automatically refreshed every time a user logs into their company, if your bank does not have multi-factor authentication. Transactions brought into Sage One Accounting from your bank feeds should be as up to date as your online banking, but may be a few days behind, particularly for credit card accounts.

Sage One Accounting is reliant on Yodlee to get bank statement information from your online banking account. Delays may occur if the Yodlee site or your online banking site is not working correctly.

Yodlee relies on the information from a bank’s website not changing. If your bank changes data significantly, it may affect the accuracy and reliability of your bank feed. Yodlee does, however, do its best to accommodate changes as quickly as possible.